On-Site Services

Providing support to families and visitors is an important part of your loved one’s comfort. To make your visit to USC Norris Comprehensive Cancer Center in Los Angeles as pleasant as possible, we have a variety of on-site services designed for you.

Two ATMs are located on USC’s Health Sciences Campus:

  • The closest ATM to the USC Norris Comprehensive Cancer Center can be found outside the Seaver Residence Hall and the Plaza Marketplace at 1969 Zonal Ave., accessible through the Pappas Quad.
  • Another ATM is located inside Keck Hospital of USC at 1500 San Pablo St.

Hospital Dining:

USC Norris Rainbow Café
1441 Eastlake Ave.
7:30 a.m. to 2 p.m. (Monday through Friday)

The Rainbow Café is located on the lower level of the USC Norris Comprehensive Cancer Center in Topping Tower. The menu includes breakfast meals, sandwiches, hot meals and much more. Vending machines are also available directly next to the Rainbow Café.

Keck Hospital of USC
1500 San Pablo St.
6:30 a.m. – 7:45 p.m. (Monday through Friday)
7 a.m. – 6:30 p.m. (Saturday and Sunday)

The Keck Hospital Cafeteria is located on the first floor of the hospital. The cafeteria serves hot entrees, grilled foods, salad bar, sandwiches, snacks and beverages. Snacks and beverages are available when hot meals are not being served. Vending machines operate 24 hours a day.

Einstein Bros. Bagels
Zilkha Neurogenetic Institute (ZNI)
San Pablo, First Floor
7 a.m. – 3 p.m. (Monday through Friday)

Featuring a wide variety of freshly baked bagels and hot coffee, Einstein Bros. Bagels also offers salads, roll-ups, sandwiches, sweets and drinks, including cappuccino and espresso.

HSC Outdoor Grill
Seaver Residence Hall (outdoors)
1969 Zonal Ave., at the Pappas Quad
7 – 10 a.m. breakfast (Monday through Friday)
11 a.m. – 2 p.m. lunch (Monday through Friday)

Stop by in the morning for a custom breakfast plate, eggs any style, French toast, bacon and turkey sausage, or try one of our breakfast burritos wrapped in a freshly pressed flour tortilla. For lunch, the Grill offers 8 oz custom ground beef cheese burgers, chicken sandwiches and turkey burgers, as well as various “Chef Specials” rotated throughout the year.

Panda Express

Seaver Residence Hall
1969 Zonal Ave., at the Pappas Quad
7 a.m. – 5 p.m. (Monday through Friday)

Panda Express combines classic Chinese flavors and fresh ingredients in a popular dining experience that has become legendary.

Plaza Marketplace
Seaver Residence Hall
1969 Zonal Ave., at the Pappas Quad
7 a.m. – 5 p.m. (Monday through Friday)

Offers a diverse array of entrees including paninis, sandwiches, salads, soups and more.

Seaver Residence Hall
1969 Zonal Ave., at the Pappas Quad
6:30 a.m. – 5:30 p.m. (Monday through Friday)

Offers a full array of Starbucks custom coffee drinks, pastries, salads, breakfast sandwiches and wraps.

USC Norris Comprehensive Cancer Center Outdoor Coffee Shop
1441 Eastlake Ave., at the valet circle

For the convenience of our hospital patients and your loved ones, an entertainment library offers the following items for loan:

  • iPads
  • Kindles
  • DVD Players
  • Disposable Earphones

Devices can be checked out through the Patient Experience department for two hours at a time Monday through Friday, 8:30 a.m. – 4:30 p.m. Extensions are available upon special request.

For more information or to check out an item, please call Patient Experience at (323) 442-9516.

USC Norris Comprehensive Cancer Center Gift Shop
1441 Eastlake Ave., First Floor
9 a.m. – 4:30 p.m. (Monday through Friday)

Keck Hospital of USC Gift Shop
1500 San Pablo St., First Floor
9 a.m. – 6 p.m. (Monday through Friday)

USC Health Sciences Bookstore
1969 Zonal Ave.
8 a.m. to 6 p.m. (Monday to Thursday)
8 a.m. to 5 p.m. (Friday)

Valet Parking

  • Keck Hospital of USC
  • USC Norris Comprehensive Cancer Center

Visitor Parking

  • Parview Lot
  • Biggy Parking Structure
  • O’Neal Lot (under construction)
  • KMC Parking Structure
  • Lot 71

View map

Meditation Rooms offer a relaxing environment for patients and visitors. The meditation room is located on the first floor of USC Norris Comprehensive Cancer Center.

Hinderstein Family Meditation Garden is a beautiful and relaxing place to visit. Located outdoors on the lower level of USC Norris beside the Rainbow Café, the garden has benches and a relaxing ambience for you to unwind.

Hospital visitors are welcome in the patient rooms between 9 a.m. and 9 p.m. However, we ask that visitors coordinate with nursing staff to ensure an appropriate time to visit. Please check-in at the nursing station before entering a patient room.

To protect our patients, no live plants or fresh flowers are allowed in the USC Norris Comprehensive Cancer Center on the third or fourth floors or in the day hospital. The concierge can hold items if necessary.

Please wash your hands frequently or apply sanitizer. Hand sanitizer dispensers are available throughout the two hospitals.

Children are welcome provided they do not have a contagious illness. Children under age 14 are not permitted in treatment or procedural areas. Visitors under the age of 18 must obtain written permission from a physician to enter isolation rooms.

Main Hospital Lobby Hours
Open 24 hours

Welcome Rounds are non-clinical rounds that the Patient Experience Department performs within 24 hours of a patient admission to one of our two hospitals. This program is provided at both Keck Hospital of USC and USC Norris Comprehensive Cancer Center in Los Angeles, and provides an opportunity to welcome, connect with, and inform patients and families about your visit. These rounds also help to build relationships and foster communication with our patients, families and care teams. Welcome rounds help us to anticipate guest needs, identify and proactively resolve concerns, as well as enhance the patient experience.