We understand that medical bills and health insurance plans can be confusing. At Keck Medicine of USC, we work closely with you and your insurance company to create a seamless process of payment.

To pay your hospital bill, please contact Customer Service at (855) 532-5729 or visit our website at https://mypatientaccount.ixt.com.

Billing


The Keck Medicine of USC Hospital Customer Service Department is here to help you with questions regarding your hospital billing statement. Our hospital Customer Service representatives are available Monday through Friday, 8 a.m. to 5 p.m. to answer your questions. Please call us at (855) 532-5729.

The Keck Medicine of USC Physician Billing Support Department is here to help you with questions regarding your physician billing statement. Our physician billing support representatives are available Monday through Friday, 8:30 a.m. to 5 p.m. to answer your questions. Please call us at (888) 670-1431.

For information about our standard charges, please visit our hospital pricing information page.

Insurance

Keck Medicine of USC accepts Medicare-assignment and private insurance and works in collaboration with many local and national managed care networks. Please call us at (866) 860-8964 if you are concerned or have a question about whether your insurance is accepted here.

http://www.keckmedicine.org/insurance

Financial Assistance

As part of fulfilling its charitable commitment to the community, Keck Medicine of USC hospitals provide medically necessary services, without cost or at a reduced cost, to eligible patients who have an inability to pay for their care. Please click here for more information.

 

Medicare and Medi-Cal Dual-Eligibility

Changes in Medicare and Medi-Cal benefits may prevent you from seeing your physicians at Keck Medicine of USC. To avoid this situation, you will need to take action. Please view the dual-eligible page for more information.