How You Can Help

Right now, health care workers at Keck Medicine of USC’s hospitals and clinics have the gear they need to protect themselves and others as they care for patients with COVID-19. But with the number of COVID-19 patients rising daily, leaders at Keck Medicine are asking for the community’s help in donating supplies now.

  • Disposable face masks
  • N95 masks, sometimes called respirators
  • Eye protection, including face shields and safety goggles

  • Disposable gowns
  • Disposable gloves, especially non-latex
  • Disposable surgical caps

Keck Medicine is also accepting monetary donations to support our COVID-19 efforts.

Learn More
Give Now

COVID-19 Testing

Patients can access COVID-19 diagnostic tests. Your physician can order these tests for you, by appointment. Whether you are an existing patient or would like to become a patient, our team can help connect you with a Keck Medicine provider regarding COVID-19 testing. For assistance, please call (800) USC-CARE (800-872-2273).

All patients undergoing a surgery or procedure must get tested for COVID-19 within 72-24 hours prior to their surgery or procedure. We recommend being tested at a Keck Medicine facility to ensure a sufficient turnaround time. For details on pre-procedural testing, click here.

COVID-19 Testing Locations

Health Sciences Campus
2266 Norfolk St.
Los Angeles, CA 90033
Monday-Sunday: 7 a.m. – 3 p.m.

Click here for a map of this location.

Arcadia – Multispecialty Clinic
125 W. Huntington Drive, Building C
Arcadia, CA 91007
Monday-Friday: 9 a.m. – 4 p.m.

Click here for additional information about this location.

Participate in COVID-19 Research

Our community of scientists is working diligently to better understand COVID-19 and is looking for people who have tested positive and recovered from the virus to take part in two projects:

  • USC COVID-19 Biorepository
  • USC COVID-19 Convalescent Serum Donation Project

Participants will be asked to donate biospecimens such as blood, urine and saliva.

To learn more about the projects and how to participate, click here.


Last updated: 10/19/20 at 2:00 p.m. Keck Hospital of USC USC Norris Cancer Hospital USC Verdugo Hills Hospital
Patients with confirmed COVID-19 currently in hospital 2 0 6

Keck Medicine COVID-19 Test Pricing

Keck Medicine Coronavirus (COVID-19) Diagnostic Lab Test Coronavirus (COVID-19) Viral Test Coronavirus (COVID-19) Antibody Test
Simple Description This is a viral test that indicates if you currently have the coronavirus infection. This is an antibody test that indicates if you previously had the coronavirus infection.
Test Description Molecular (RT-PCR) test to diagnose SARS-CoV-2 infection (COVID-19). This is publicized as the “swab” test. Antibody (serology) test to detect antibodies to SARS-CoV-2 that provide indication that you have been exposed to the virus.
When To Get Tested When you have symptoms of SARS-CoV-2 infection and/or have been exposed to someone with the virus. When you previously had, or suspected you had, COVID-19 and your health care provider wants to determine if you have antibodies to the virus.
Keck Medicine Cash Price $114 $115

Our Frontline Team

A look at the members of our health care team as they work to protect our
patients and community during the COVID-19 pandemic

  • Three Keck Medicine of USC health care employees wear face masks and stand in a hallway
  • Keck Medicine of USC health care worker speaks to a person in a car at COVID-19 drive thru testing site
  • Two Keck Medicine of USC health care workers show COVID-19 testing tube
  • Two Keck Medicine of USC health care workers help each other with face masks and face shields
  • Group of Keck Medicine of USC health care employees stand in front of COVID-19 testing tent
  • Two Keck Medicine of USC employees wear face masks and stand together
  • Keck Medicine of USC health care employee washes his hands at a sink
  • Two Keck Medicine of USC health care employees sit at a front entrance desk
  • Keck Medicine of USC staff wear face masks and meet in an office
  • Three people walk in front of the main entrance of Keck Hospital of USC
  • Keck Medicine of USC female employee sits at a desk and answer phone calls at call center
  • Three Keck Medicine of USC health care employees work in a supply room
  • Bob Vance stands in front of room and speaks to colleagues sitting at desks
  • Keck Medicine of USC staff sit in a conference room
  • Keck Medicine of USC staff sit in a conference room and watch presentation on television screen
  • Group of Keck Medicine of USC health care employees hold up signs with COVID-19 message

Frequently Asked Questions

Your health and safety are our top priorities. Our physicians and staff are here for you when you need care — via a virtual telehealth visit or in one of our offices or hospitals. To learn more about how we are providing safe, effective care, click here.

Virtual visits allow you and your physician to share information using a video connection. In order to have a virtual visit with one of our physicians, you must have an internet connection as well as USC’s TeleCARE platform installed on your computer or smartphone. For instructions on how to install the USC TeleCARE platform on your computer or smartphone, click here.

To view the USC TeleCARE Patient User Guide, click here.

The health of our patients is always our top priority. In light of ongoing concerns surrounding COVID-19, we are taking precautionary steps to ensure the well-being of our patients, staff and visitors.

To view our current hospital visitors policy, click here.

At this critical time, Keck Medicine is asking qualified physicians who are not currently providing clinical care to supplement our current physician workforce, in anticipation of a surge of seriously ill coronavirus patients. If you’re available to help, click here.
Effective immediately, vendors and all other non-essential visitors will not be granted access to our facilities. All meetings scheduled with vendors should take place virtually, via teleconference or on platforms such as Zoom or Microsoft Teams. In-person meetings with vendor representatives should not take place, including appointments with medical device representatives.

Important Information From the Centers for Disease Control and Prevention (CDC)

Below are answers to frequently asked questions about COVID-19 from the CDC. For the complete FAQ list, click here.

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

The virus that causes COVID-19 is thought to spread mainly from person to person, mainly through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. Spread is more likely when people are in close contact with one another (within about 6 feet).

COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in many affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

Learn what is known about the spread of newly emerged coronaviruses.

It is not yet known whether weather and temperature impact the spread of COVID-19. Some other viruses, like the common cold and flu, spread more during cold weather months, but that does not mean it is impossible to become sick with these viruses during other months. At this time, it is not known whether the spread of COVID-19 will decrease when weather becomes warmer. There is much more to learn about the transmissibility, severity and other features associated with COVID-19, and investigations are ongoing.
Visit the CDC’s How to Protect Yourself and Others page to learn about how to protect yourself from respiratory illnesses, like COVID-19.

Wear masks in public settings when around people not living in your household and particularly where other social distancing measures are difficult to maintain, such as grocery stores, pharmacies and gas stations. Masks may slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.

COVID-19 can be spread by people who do not have symptoms and do not know that they are infected. That’s why it’s important for everyone to practice social distancing (staying at least 6 feet away from other people) and wear masks in public settings. Masks provide an extra layer to help prevent the respiratory droplets from traveling in the air and onto other people.

The masks recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for health care workers and other medical first responders, as recommended by current CDC guidance.

More information about masks can be found on the CDC’s masks site.

People with COVID-19 have reported a wide range of symptoms — from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. If you have fever, cough or other symptoms, you might have COVID-19.

Maybe; not everyone needs to be tested for COVID-19.

If you have symptoms of COVID-19 and want to get tested, call your health care provider first.

You can also visit your state or local health department’s website to look for the latest local information on testing. See Test for Past Infection for more information.

Yes, it is possible. You may test negative if the sample was collected early in your infection and test positive later during this illness. You could also be exposed to COVID-19 after the test and get infected then. Even if you test negative, you still should take steps to protect yourself and others. See the CDC’s Testing for Current Infection page for more information.

  • A woman with asthma uses a nebulizer in her living room

What People with Asthma Should Know About COVID-19

For asthma patients, the novel coronavirus can be scary. The new coronavirus' ability to wreak havoc in the lungs is raising a lot of concerns and questions from my asthma patients.