How Telehealth Works
During a virtual visit, the doctor’s office comes directly to you — offering flexible, time-saving, convenient and secure access to your health care team.
Scheduling a telehealth appointment is easy. Simply call (800) USC-CARE (800-872-2273). Our team is available 7 days a week, from 7 a.m. to 6 p.m.
Before your virtual visit, you’ll need to prepare the device you plan to use. We recommend doing the following 1 to 3 days before your appointment:
- Smartphone or tablet: Install the USC TeleCARE app.
- Laptop or desktop computer: Ensure you have Google Chrome or Mozilla Firefox installed.
Please call (888) 585-8019 if you need assistance setting up your device. We offer 24/7 support.
Once your doctor is ready, your virtual visit will begin. Just like an in-office visit, your doctor will be able to answer your questions and discuss your health care needs.
After you meet with your doctor, our team will help you coordinate any next steps, like follow-up visits, lab tests or X-rays.
Schedule an Appointment Today!