Virtual Visits

USC TeleCARE is a program that allows patients to have a video appointment with a health care provider from home or work. If your Keck Medicine of USC physician has scheduled a virtual visit, you will need to install the USC TeleCARE platform on your computer or smartphone. Please set up and test your device prior to your USC TeleCARE visit.

To view the USC TeleCARE Patient User Guide, click here.

These tutorials will walk you through the USC TeleCARE installation process, step by step.

For assistance setting up and testing your device, please call our support line at (888) 585-8019.

Video Tutorials

USC TeleCARE Patient Training Guide (Apple)

Patient Training Guide for Apple users for Keck Medicine of USC’s TeleCARE platform.
View Video on Youtube »

USC TeleCARE Patient Training Guide (Android)

Patient Training Guide for Android users for Keck Medicine of USC’s TeleCARE platform.
View Video on Youtube »

USC TeleCARE Patient Training Guide (Desktop)

Patient Training Guide for desktop users for Keck Medicine of USC’s TeleCARE platform.
View Video on Youtube »