Inclusive, patient-centered care
Keck Medicine of USC provides personalized and compassionate care for the LGBTQ community
Keck Medicine of USC is proud of the diversity of our staff, faculty, students, patients and families. We strive to be a trusted leader in quality health care that is personalized, compassionate and innovative for the LGBTQ (lesbian, gay, bisexual, transgender, queer and questioning) community.
Click here to read about our non-discrimination policy.
LGBTQ Healthcare Equality Leader Designation
In 2020, the Human Rights Campaign Foundation (HRC), the educational arm of the nation’s largest LGBTQ civil rights organization, designated Keck Medicine’s hospitals — Keck Medical Center of USC, which consists of Keck Hospital of USC and USC Norris Cancer Hospital, and USC Verdugo Hills Hospital — as LGBTQ Healthcare Equality Leaders.
The HRC’s Healthcare Equality Index provides health care facilities information and resources that help ensure that LGBTQ people have access to nondiscriminatory, patient-centered care. The report is used to applaud facilities that have shown their commitment to LGBTQ patient-centered care, with scores based on the services and programs offered to the LGBTQ community.
Click here to download the most recent HEI Report.
Keck Medicine patients have the right to receive personalized and compassionate health care without discrimination based on sexual orientation, gender identity or gender expression and to designate their partner, child or any individual as a visitor, regardless of legal recognition.
When transgender patients present for health care, they will be addressed and referred to on the basis of their self-identified gender, using their pronouns and name in use, regardless of the patient’s appearance, surgical history, legal name or sex assigned at birth.
Click here to read our patient information handbook.
Positive Care at Keck Medicine provides a full spectrum of treatments focusing on the needs of patients living with HIV and AIDS.
Our multidisciplinary approach uniquely positions us to care for patients living with HIV. Our patients can receive HIV primary care, medical specialty care and surgical specialty services all in the same place.
All Keck Medicine patients, staff and visitors may use the restroom that matches their gender identity, regardless of whether they are making a gender transition or appear to be gender-nonconforming. Harassment of patients, staff and visitors for using restrooms in accordance with their gender identity will not be tolerated. All-gender restrooms are located in all buildings.
Patients’ medical records and health information are protected by the HIPAA Privacy and Security Rules, including information related to a person’s LGBTQ status. Information about a patient’s sexual orientation and gender identity is an essential part of a person’s medical history and relevant to the provision of health care. Patients have the right to have their personal privacy respected and to have confidential treatment of all communications and records of care. Providers will not disclose personal health information to others — including family and friends — without the patient’s consent.
Advance Health Care Directives
Keck Medicine respects and honors our patients’ wishes with regard to their medical treatment. We strive to ensure that these wishes are carried out if a patient should be unable to communicate directly with their health care team. Patients can appoint almost any adult over the age of 18 to be their agent. An agent can be a family member, a spouse, a same-sex or domestic partner, an adult child, a friend or a trusted individual.
Click here to read our brochure on advance health care directives.
Keck Pride is our committee dedicated to designing and implementing strategies to foster a welcoming environment for LGBTQ patients, families and employees throughout Keck Medicine. Keck Pride is composed of staff, faculty and students from across the medical enterprise, including Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, Keck Medicine ambulatory clinics, the Keck School of Medicine of USC and more.
Keck Pride is a resource for LGBTQ-related initiatives throughout Keck Medicine, including but not limited to:
- Patient Care
- Providing in-person LGBTQ health trainings to all interested departments
- Educating hospital leadership on LGBTQ patient care needs and best practices
- Being available to patients requesting consultation or support in communicating to their caregivers and/or in developing their plans of care
Keck Medicine is proud to sponsor and participate in local LGBTQ events, including:
- Latino Equality Alliance Purple Lily Awards and Calavera LGBTQ Festival
- Southern California LGBTQIA Health Conference
- LA Pride Parade
Are you interested in working at Keck Medicine? USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic protected by law or USC policy.
Click here to view current Keck Medicine job openings.