Financial Assistance Program

As part of fulfilling its charitable commitment to the community, USC hospitals provide medically necessary services, without cost or at a reduced cost, to eligible patients who have an inability to pay for their care. Our commitment to providing high quality, comprehensive health care services – regardless of a patient’s ability to pay – ensures that the financial situation of people who need health care services does not prevent them from seeking or receiving care.

Eligibility for financial assistance may be determined any time the information is known. For patients qualifying for financial assistance, extended payment plans will be available, and these payment plans will be interest free. Patients will be provided with information on the availability of nonprofit credit counseling services.

USC hospitals use poverty guidelines issued by the U.S. Department of Health and Human Services to determine a patient’s eligibility for financial assistance. The discount amount is based on family income compared to the Federal Poverty Level (FPL) for the current year.

Patients with family income under 200% FPL will be eligible for free care for the dates of service for which an application is completed. Uninsured or under-insured patients with family income between 201% and 350% FPL will be eligible for care at a sliding scale discount. Uninsured patients whose family income exceeds 350% of the FPL will receive the Compact discounted rate.

Patients requesting financial assistance should complete the Confidential Financial Assistance Application. Additionally, the patient may be provided with an application to the Medi-Cal program, the Healthy Families Program or other governmental program.

All applications, supporting documentation, and communication will be treated with the highest regard for patient confidentiality.

For more information about the Financial Assistance Program, contact the Financial Assistance Center at (888) 233-7868.

Keck Medical Center of USC
Financial Assistance Center
P.O. Box 66049
Anaheim, CA 92816-9908

(888) 233-7868

Last modified: September 8, 2013